Universities Wales response to 2020 National Student Survey results

In response to today’s National Student Survey results, Amanda Wilkinson, Director of Universities Wales, said:

“We’re pleased to see today’s NSS results which show continually high satisfaction rates for Welsh universities.

“Universities in Wales have historically delivered a strong student experience and today’s results show that this continues to be a top priority for our institutions, with Welsh universities leading the UK in a number of areas, including learning opportunities, academic support, and student voice.

“These results are a testament to the hard work of Welsh universities in particularly challenging times, and the commitment they have shown to overcoming these challenges and supporting students to thrive in the midst of a pandemic.

“In difficult circumstances, students have shown themselves to be resilient, dedicated and adaptable, and those starting or returning to university this autumn can be confident that Welsh universities will be continue to deliver high-quality and rewarding courses, with a leading student experience, to help them fulfil their potential.”



  • The NSS measures student satisfaction with final year students being asked their opinions across a number of topics – ranging from student voice to timetabling.  The full data can be found here.
  • This year in Wales, over 15,000 students took part in the survey.
  • Wales scored highest or joint highest in more categories than any other part of the UK, coming top or joint top in the following areas:
    • Learning Opportunities
    • Assessment and feedback
    • Academic support
    • Learning community
    • Student voice
    • Students’ unions