Welsh universities continue to have top student satisfaction in the UK

The publication of the results of the 2019 National Student Survey show Welsh universities continue to have the highest overall satisfaction in the UK with 85% of students in Wales saying that were on the whole satisfied with the quality of their course.

Wales also performs well across all other areas and continues to have the highest level of satisfaction with student voice in the UK.

Universities Wales Director, Amanda Wilkinson, said:

“It is brilliant to see continually high satisfaction rates for Welsh universities reported in today’s NSS results, with Wales, once again, coming out as top in the UK for overall student satisfaction. The results for Wales show that as a sector we have maintained or improved on every category in the NSS.”

“These results are testament to the excellent work that universities and staff have done to ensure a great experience for their students. Universities in Wales are committed to building on these results, delivering excellent learning and teaching for all of Wales’s students in partnership with them, no matter their mode, place or pace of study.”



  • The NSS measures student satisfaction with final year students being asked their opinions across a number oftopics – ranging from student voice to timetabling.  The full data can be found here.

  • This year in Wales, just over 16200 students took part in the survey, beating last year’s record.

  • The overall satisfaction for Wales is 85% which, along with Northern Ireland, is the highest satisfaction score in the UK.
  • Wales also maintained or improved its score in every category of the NSS. Wales scored highest or joint highest in more categories than any other parts of the UK, coming joint or top joint in the following areas:
    • The teaching on my course
    • Learning opportunities
    • Assessment and feedback
    • Academic support
    • Organisation and management
    • Learning community
    • Student voice
    • Students’ unions
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